Terms of Service

These Terms of Service ("Terms") govern access to and use of the Ichè ("Iche") platform (the "Service"), operated by Opera Montis Limited at Nigerian Air Force (NAF) Harmony Estate, Port Harcourt, Rivers State, Nigeria ("we", "us").

By creating an account or using the Service, you agree to these Terms on behalf of yourself or the organisation you represent. If you accept on behalf of an organisation, you confirm you are authorised to bind it.

Iche provides an organisational intelligence platform for recording and connecting business information such as assets, budgets, initiatives, processes, and governance records, with dashboards and analysis tools.

The Service records and reports financial and operational information entered by your organisation. It does not move money, execute payments, or provide financial, legal, or accounting advice.

Access is by account registration or invitation. Administrators of each organisation control who is invited, their roles, and their suspension.

You are responsible for keeping your credentials confidential and for activity under your account. Tell us immediately at support@iche.app if you suspect unauthorised access.

You retain all ownership of the records your organisation stores in the Service ("Customer Data"). You grant us only the rights needed to host, process, and display that data to provide the Service.

You are responsible for the accuracy and lawfulness of Customer Data, including having a lawful basis to store personal data about your staff, clients, or contacts.

We process personal data as described in our Privacy Policy.

You must not use the Service to break the law, infringe others' rights, store or distribute malware, attempt to gain unauthorised access to the Service or other customers' data, or interfere with the Service's operation.

You must not use the Service to record or facilitate fraud, money laundering, or other unlawful financial activity. We may suspend accounts where we reasonably believe this is occurring.

We target 99.9% monthly availability but do not guarantee uninterrupted service. Planned maintenance and factors outside our control may cause downtime.

Support is available at support@iche.app. Severity-1 incidents receive a first human response within 4 hours as a target, not a guarantee.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential losses, lost profits, or lost data.

Our total liability arising from these Terms is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

Decisions made using information in the Service remain your responsibility.

You may close your organisation's account at any time. We may suspend or terminate access for breach of these Terms, unlawful use, or non-payment, with notice where reasonably practicable.

On termination, workspace data is handled as described in our Privacy Policy's retention section.

We may update these Terms from time to time. Material changes will be announced in the platform or by email before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the Federal Republic of Nigeria, and the courts of that jurisdiction have exclusive jurisdiction, except where mandatory consumer law provides otherwise.

Questions about these Terms: support@iche.app.